Ratings & Reviews

Overall Rating

5(92 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Songsong L. - |Recommended: YesOverall Very Good Experienc... — Overall very good experience from move in and out. The people are nice and very responsive if any questions comes up. For repairs, it is a little slow some times. Good choice.
response from property -Songsong, thank you so much for sharing such encouraging feedback about our community. It’s heartening to know you’ve been so well-served by our team! We appreciate your support and wish you well in your new home.
Review From Modern Messagesubmitted by Andrea G. - |Recommended: YesSince We Moved In 5 Days Ag... — Since we moved in 5 days ago, everyone has been nice. Without asking, the complex put a mineable ramp in front of our unit to assist me since I have a disability. Didn't use it but the intent was appreciated. The welcome folder was very helpful but I would suggest to include a list of nearby restaurants that deliver.
response from property -Andrea, welcome to the community. We are happy that you chose our community for your home. If you need anything as you settle in, please let us know. Thank you for your time.
Review From Modern Messagesubmitted by Dena H. - |Recommended: YesI Moved In About A Month Ag... — I moved in about a month ago and I am loving it here Everyone has been so friendly and welcoming to myself and my dog Toula. Anytime I have needed anything from the office they have been very helpful and very responsive.
response from property -Dena, welcome to the community! We are pleased to have you and Toula as residents, and it is great to hear that you are enjoying your time with us. Thank you for letting us know that you think so highly of our team.
Review From Modern Messagesubmitted by Christopher K. - |Recommended: YesWe Couldn't Be Happier With... — We couldn't be happier with our experience here at Hinsdale Apartment Homes 4 months into our residency. There is a strong sense of community and the grounds are clean and feel safe. We've had two maintenance requests this far and both were handled immediately and professionally.
response from property -Christopher, thank you for the 5-star review! We are encouraged to know you are so satisfied with your apartment home and community.
Review From Modern Messagesubmitted by Jing S. - |Recommended: YesI Think That The Apartment ... — I think that the apartment community is very nice and calm. Everyone gets along with each other and it is very peaceful. I think this is the best community I have been in.
response from property -We always appreciate such high praise from residents like you, Jing Sui. Our goal is your comfort and satisfaction, so thank you for letting us know you enjoy your experience here!
Review From Modern Messagesubmitted by Gabriel D. - |Recommended: YesFriendly And Professional S... — Friendly and professional staff. Property is well maintained and close to restaurants and shopping centers. Great community and a great neighborhood.
response from property -Gabriel, thank you so much for reviewing our friendly team, well-kept grounds, and easy accessibility. It is always a pleasure to go above and beyond for our residents.
Review From Modern Messagesubmitted by Christopher K. - |Recommended: YesOur Start Here Has Been Gre... — Our start here has been great What small issues we had at move-in were handled in a very timely manner. Staff and residents have been very friendly
response from property -Christopher, it is fabulous to hear that your start in our community has been great. Thank you for your review. If there is anything you need as you continue settling in, please let us know.
Review From Modern Messagesubmitted by Jing S. - |Recommended: YesCommunity Is Very Calm And ... — Community is very calm and quiet, even when everyone is staying at home. I feel very safe and very good about this community. Most people respect social distancing.
response from property -Hello Jing, it heartening to know that you have peace of mind in our community. We sincerely appreciate your review and are here if you need anything.
Review From Modern Messagesubmitted by Rebecca R. - |Recommended: YesI Just Moved In On The Day... — I just moved in On the day of my move, one of my closet doors was off the track. I called Megan and within hours maintenance fixed the issue. That was fantastic customer service Thanks so much for your prompt response Rebecca
response from property -Rebecca, thank you for the 5-star rating. We are so glad to know that your needs are being met. It's great to know we have your support.
Review From Modern Messagesubmitted by Mallk A. - |Recommended: YesLove The Neighborhood So Fa... — Love the neighborhood so far. Nice and quiet and everyone is very friendly. Nice view of the pond from the apartment. Staff is quick to respond with questions and concerns.
response from property -Mallk, thank you for your review and a five-star rating. We are proud of the top-notch service our team provides, and your feedback validates all of their work. If there is anything you need in the future, please let us know.
Review From Modern Messagesubmitted by Gabriel D. - |Recommended: YesEveryone Is So Welcoming. T... — Everyone is so welcoming. The neighbor is wonderful and my neighbors are friendly and inviting. The property is well maintained and the staff is great. Feels like home already.
response from property -Welcome to the community, Gabriel! It is heartening to hear that you feel at home already. If we may ever be of service, please feel free to reach out.
Review From Modern Messagesubmitted by Barbara R. - |Recommended: YesI've Enjoyed Living Here Fo... — I've enjoyed living here for past 3 years. I've made a lot of friends here. Updated kitchen, nice countertops, new flooring and new carpeting in bedrooms. Close to shopping and restaurants.
response from property -Barbara, we have loved having you here for the past three years. Thank you for taking the time to share your positive experience with our team.
Review From Modern Messagesubmitted by Marvin T. - |Recommended: YesThe Experience Overall Has ... — The experience overall has been very pleasant and of the staff and people have responded quickly to most request, however a change machine in the laundry area with detergent machine would be even better.
response from property -Thank you for the great review, Marvin. We are glad to hear that your overall experience here has been a positive one, and we appreciate your feedback about our laundry facilities. Please feel free to reach out if you have any more suggestions to share.
Review From Modern Messagesubmitted by April P. - |Recommended: YesEveryone Is Friendly Love T... — Everyone is friendly love the environment. Love the lake in the back. I’d give it 5 stars if we had an extra garbage bin for recyclables. Area are clean and parking is ample.
response from property -April, thank you for your review. We are so glad to hear you are satisfied with our friendly atmosphere and picturesque lake. We appreciate your suggestion for a recycling receptacle, and we will keep it in mind as we make plans for the future.
Review From Modern Messagesubmitted by John T. - |Recommended: YesI Love The Community, Locat... — I love the community, location, scenery, and the wildlife. However, it's a little over priced with nearly no amenities and the size of the units. I have met some really great people over the past couple of years, but there are a few who are not so welcoming. I feel as though new residents should be informed of noise control when they move in. Another suggestion, guest should have a separate place to park so residents who are coming home late don't have figure out other arrangements. It has been a wonderful place to call home for the past couple of years and I hope to stay.
response from property -John, thank you for your review and complimentary rating. It sounds like you have had a wonderful experience here. We appreciate the suggestions you have brought forward about communication and parking as these will help us to improve the community as time continues. If there is anything more you would like to add, please email our team directly at hinsdale@trinity-pm.com. Have a lovely day.